Privacy Policy

Community Food Centre Canada’s Privacy Policy

Our Commitment to Privacy

Community Food Centres Canada is committed to protecting the privacy of the personal information of our donors, prospective donors, board members, staff, volunteers and other stakeholders in accordance with existing federal and provincial government privacy legislation and has established privacy practices for this purpose.

What is personal information?

“Personal information” includes information about an identifiable individual, including race, ethnic origin or colour, age, marital status, religion, education, medical, criminal, employment or financial history, address and telephone number, numerical identifiers such as Social Insurance Number and views and personal opinions. Personal information does not include the name, title, business address or business telephone number of an employee of Community Food Centres Canada.

Why do we need to collect personal information about you?

CFCC collects, uses and discloses personal information from our donors to identify and help them meet their philanthropic needs, process their donations, provide tax receipts, direct their gifts in the manner in which they choose, keep them informed about gift giving opportunities and CFCC activities, recognize their philanthropic activities in the community, and comply with federal and provincial legal and regulatory guidelines and reporting requirements.

CFCC collects, uses and discloses personal information from our board members and volunteers to keep them informed about our activities, assist them in performing their roles in the organization, and comply with federal and provincial guidelines and reporting requirements.

CFCC collects, uses and discloses personal information from our employees to assist in administering employee benefit programs, accommodate disabled individuals in the workplace, assist employees with illnesses or injuries in returning to work, support their ongoing training and development, and comply with federal and provincial guidelines and reporting requirements.

How do we obtain your consent?

We obtain your consent for collecting, using and disclosing personal information for the identified purposes before such information is collected for the first time. We also seek the consent of our donors to disclose their name in CFCC’s publications and reports. Once this consent has been obtained, we do not seek your consent again, unless the purpose, use or disclosure of your personal information changes.

How do we control and protect your personal information?

We only collect and use personal information that is necessary for the intended purpose. We keep your information for only as long necessary and maintain its confidentiality when it is destroyed. We make sure that your personal information is kept accurate, complete and up-to-date. We protect your information from unauthorized access or use through physical and electronic security safeguards and limit access to only authorized persons and only when necessary. All of our board members, staff, volunteers and the other people working at the CFCC sign confidentiality agreements that require the safeguarding and proper use of your personal information.

How can you be sure that your personal information is being properly collected, used and protected?

You can review our privacy policy and procedures at any time if you ask us. Upon written request and with reasonable notice, you can access your own personal information, challenge its completeness and accuracy and seek to have it amended.